Absolutely disgraceful. I have made over 20 police reports over my 1 year stay with them. I recently moved out due to the Covid-19 pandemic.i left over 3 months ago and i have been hit with £294 in damage charges i did not do. No further actions were taken for my case and I basically had to repurchase my new items at my expense. I received a full reimbursement as a result of the COVID-19 crisis. Thank god I read the tenancy agreement as they stated the were going to take 822.38 a month which is more then my rent monthly. My refund was processed promptly and efficiently and I was required to do very little paperwork!I have to say, I am somewhat surprised by the overwhelmingly negative comments Unite Students is receiving in this platform. Unite Students and Cardiff Met’ have now robbed my son of much needed money for his new accommodation. This site also offers vending machines for snacks, secure bike storage, on-site laundry facilities and secure car parking, so you have everything you need for an amazing time in Aberdeen. Thankfully, I was able to travel back somehow just to collect my parcel since it had contained sentimental items shipped to me from my family, these were items that were of high value for me and hence it was shipped fully tracked and signed. They let people out of their contracts with the virus. For a start the room was pretty run down, it smelled of smoke, the walls and carpet were all dirty and the matress was all cut up (I also listed a few other things in one of my earlier posts). They are dedicated to giving you as great an experience as possible. We’re smaller Glasgow has over 26,000 students, and Edinburgh is even bigger with over 35,000. I had a booking with unite students but unfortunately didn’t get my place at the university I had booked the accommodation for. The contracts disappeared from the website, rules are being made up as they go along. !other things like 'deep cleaning charges' even though i cleaned the room before i left, and other damages they do not want to specify!! Jobs; Companies; Salaries; Interviews; Search. Where to Stay. Noise complaints at 5am when we had exams at 9am were ignored. I’ve been staying with Unite at Causeway View in Aberdeen for two years now. 21 Interviews. Last year bags provided, this year buy your own! I worked as a summer receptionist at Unite Students in summer 2019. It said very plainly that those who'd paid upfront would get their money back. Search for local Mailboxes near you on Yell. I cannot say that any of the services that Unite provided were positive. They are incredibly unprofessional and I hope I never have to deal with them again as they sent no apology and seemed to blame it on me despite their story constantly changing. I am studying remotely for the majority of the academic year so there is no reason for me to be staying in London. The mid term inspection didn’t find this stain because the staff were so lazy and only lifted up a quarter of the mattress and said ‘yep that’s fine’. There is literally no peace of mind in these buildings, which are supposed to be most stress free to allow students to focus. They do not care about any tenant living with them- just the money in your pockets.If you choose to stay with Unite Students then take heed of the contracts you may sign, all the hidden costs, extra money you spend to use basic facilities and disgusting customer service. I had proof of tracking and signature for the delivery, signed by a building worker named Cindy at 9:34am. That meant they were going to take my entire loan amount for that semester and for the second semester. It’s ran by students who do their best but don’t really care so nobody deals with enquiries. Communication with this company is IMPOSSIBLE. A free inside look at company reviews and salaries posted anonymously by employees. Standing outside in the rain was better to wash myself in. -Difficulties removing my personal information off their website after staying with them for a year-Room was tiny-massively overpriced-Came with faulty items (curtain didnt slide open or shut for myself, one of my flatmates had his TOILET LEAKING on the floor ON HIS FIRST DAY of moving in, he moved out a few days later)-Additional ridiculous moving out charges (when asked for images of the damage, they replied with ''sorry there has been a mistake''). Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. Que vous soyez à la recherche d'une chambre partagée, individuelle ou d'un studio, vous trouverez votre logement idéal ici. The items not in the flat as described in the description are the following; Bedroom features: Chairs, and curtains missing. 28 Unite Group jobs including salaries, ratings, and reviews, posted by Unite Group employees. Don't fall for this like I did! If you can, PLEASE STAY AWAY. Read reviews & book your Causeway View room from £115 Per Week with Student.com. 93 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. Our stylish student accommodation offers gorgeous studios with their own bathroom and kitchenette as well as a range of modern en suite student flats! Facilities Manager at Unite Student Accommodation (Former Employee) - Aberdeen - 17 May 2016 great company to work for and always encourage personal progression. I wish I could give them zero stars. I had reported it immediately and the security did look around and investigate in cameras but came out with no results and after no further investigation was done into my case as if it never happened! Even after this occurrence I had continued to reside in the accommodation for my tenancy term as I was still paying weekly. We're also customers, you can't just take over half a grand every month and treat us like annoying kids, then try boot us out whenever you fancy. Saving lots of money. Unite Students and Cardiff Met’ have now robbed my son of much needed money for his new accommodation. They have ignored all my emails and still not given me my refund. I did such and they proceeded to email me with deadlines for payments and not give me any information required for the proper cancellation protocol. When he queried this he was told that he should have read some faqs online where he would have been informed that, having paid upfront, he would lose 20% of his annual fee. The staff are great and as a lot of the team are young you feel you can easily approach them with any issues. All rights reserved. Said it'll take them 6-8 weeks to complete the pest control process. Terrible experience experience with their costumer service. When i moved into the accommodation i slept on the floor fro over a week as the mattress was so dirty and it stank! Far too much hassle. So tell me, who would be willing to replace me when they could book directly through the website that way for a cheaper price??? They then have changed this to completing a webform within days of the deadline, and the form that they have now sent out is inaccessible for many due to demand, and faulty once you actually do get on to it. Avoid! Therefore, i assumed that we would be bound by the university accommodation contract - WRONG! I understand that it is a chaotic time for everyone and it is a difficult rush for them too, and that it is decent of them to allow us to cancel in the first place. Cosy Hostel Student Rooms W/ Shared Kitchen in Aberdeen City Centre! Travelling through London is a no-no from me at this time and I was given the option to study online by my university. I am literally going to be in a lot of debt (with interest) for no reason this year. I worked as a summer receptionist at Unite Students in summer 2019. This is a review for the == [UNITE STUDENT] ==, student halls. Also on top of that, when you book there's a £250 deposit! Good communication is also encouraged, I learned so much there as they like to put you on courses. See photos, profile pictures and albums from Unite Students Aberdeen. Not supportive over covid - checked out in April (only stayed 6mths and promised 20%discount for leaving early)and still not received refund in July , contacted weekly . No such cleaner ever materialised. This one got ignored as well. As well as an amazing dedication to keep student well being high, this is clear by just looking around at their facilities. No internet for the first 5 months, nobody replies to calls or emails. Find Mailboxes near Aberdeen on Yell. Get reviews, contact details, directions and opening hours. ABeleven offers stylish Aberdeen student accommodation and is just a short 15-minute walk from the city centre. I've loved living in Causeway View, so much so I … Peace. The Old Fire Station is ideally located just minutes from the city centre. The staff are polite but apply no leaway and seems like their hands are tied when speaking to you. Expensive but perhaps worth the price given some of the horrific accomodation out there. Also when trying to arrange details for moving in, they said that it was Cardiff Met’s responsibility and Cardiff Met’ said it was Unite Students. Cosy Student Rooms, Aberdeen: See traveller reviews, 5 user photos and best deals for Cosy Student Rooms at Tripadvisor. Crime-ridden properties + Misleading Customer Service Reps. Read this so you know why you should avoid Unite Students. I've called all 4 banks regarding this issue, to which all 4 responded with "No, the problem is not on our end", and I thought so since I could still buy stuff with all 4 cards at ease. It has cost my family loads of money for a room I never even seen. Therefore I emailed on results day with this and was told that I had never paid a deposit and there was no booking. Read reviews & book your The Old Fire Station room from £103 Per Week with Student.com. Read reviews from current & past students for Spring Gardens at University of Aberdeen. I'd never reccomend it to anyone. I was trying to book a studio room at Marketgate in Bristol, right, I did everything they asked for, I agreed, my guarantor agreed etc. The management style is essentially a joke. View Jobs at Unite Group. I personally did not like the idea of weekly inspection of flats because I’m an adult, I know my responsibilities and do not want to be treated like a kid in boardinghouse. Kitchen Features: Breakfast bar (Bedroom features has the desk, kitchen features breakfast bar the breakfast bar is missing), stools missing and vacuum cleaner missing. I have booked with unite students and now I need to cancel, they don’t have working phones, it’s very poor form, they try to make you webchat that doesn’t get you anywhere. Student Accommodation Aberdeen. Awful staff attitude and customer service, no make that "No customer service". Most of them have no idea what they are doing and there is no organization or control.. It is predominantly overseas students who are made to pay upfront (I'm from the ROI) and it seems grossly unfair if Unite can get away with this. Your experience can help others make better choices. Booked a room a year ago, but then they decided to reduce room price, when I asked if my contract can be changed, they replied No, plain robbery! Avoid spring gardens. The accommodation was expensive, outdated, dirty and facilities were broken, and the majority of staff were unfriendly and unhelpful. Might I add, this dark stain was not caused by myself. I would not advise anyone to choose Unite Students. À Student.com, vous pourrez trouver et comparer les logements étudiants à Aberdeen. My son has decided, before moving in, to change university. Then all prices reduced but not for those already with an agreement! Staff were always friendly, trustworthy, understanding and willing to help. With a bus stop right outside the property, students have great access to the University of Aberdeen … their students in line with their strategic plans • Ensuring that Unite and the students living with us bring positive benefits to their local community and encouraging integration between the community and students • Offering our employees meaningful, challenging and rewarding careers • Delivering sustainable, growing cash flows I did get an email from my building saying even if you have left you can collect your parcels before they are put away after the 4 weeks of no collection. Powis Place is in the perfect location, just a stone’s throw from The University of Aberdeen and 10-minutes away from the bustling city centre. | Read 21-40 Reviews out of 116 You have to make allowances. Useless monkeys. Read More. The league table is ranked using 315 review scores from current students across 15 university halls and 25 private halls. Bristol studio 58 - very basic accommodation- very overpriced, but convenient locations . Essentially I sent an email regarding a complaint I had, I never received an answer to this email. You've already flagged this Hannah 2 reviews. And you’ll be rewarded with generous holiday allowance, an annual bonus and the opportunity to learn, progress and achieve. Who bags up recycling into plastic bags how stupid! Book your high quality student accommodation in Aberdeen with Unite Students at Spring Gardens. Awful experience!! 14,775 students are enrolled at The University of Aberdeen: - 9,545 of these students come from the UK - 2,900 come from other EU countries - And 2,335 are students from non-EU countries. !FOR ANYONE LOOKING FOR STUDENT ACCOMMODATION, STAY FAR AWAY FROM UNITE AS MUCH AS POSSIBLE, THEY HAVE NO RESPECT FOR THEIR TENATS SAFETY AND BELONGINGS WILL NOT PROVIDE YOU THE SERVICES YOU HAVE PAID FOR! I feel for the price we pay, more staff should be employed to run the day to day activities. With 30,000 students and home to the University of Aberdeen and Robert Gordon University – its Scotland’s third biggest city. My advice: don't use them - live somewhere else. Neither you nor your guarantor should be liable for huge costs relating to major building repairs, fire etc etc. I had to borrow 250 off my step mum and boyfriends mum to pay it as my loan wasnt being paid till 17th August. - no e-mail ever showed up.Also their properties are littered with local drug dealers and drug users. Aberdeen only has 14,000. I have stayed at The Old Fire Station in Aberdeen for two years and I’ve never felt more exploited in my life. Search job openings at Unite Group. Unite sent my son an email at the end of March clearly stating that those students who hadn't yet paid for the third term's accommodation, if they weren't going to be there because of Covid, would not have to pay anything. 61 Jobs. Do not stay at any property that associates itself with Unite Students. 60 Spring Garden Unite Students, Aberdeen, AB25 1GN, United Kingdom – Great location - show map 89 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. I had only left the building due to THE PANDEMIC not BY CHOICE and they tell me that I cannot retrieve my stuff anymore even after paying them their FULL RENT. The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. You are overcharged and receive little to no support. Customer services responses were usually very slow and unhelpful. Unite Hospitality Aberdeen. Useful. The property is around 8 km from Aberdeen City Centre and 9 km Aberdeen Beach. I'm so tired of them already, and I'm yet to move in, I'm terrified of what's coming next. I feel they should improve and do better. You have to make allowances. Unite Students (0 Ratings) | Write a review. No flexibility could be given to me so I thought okay, I'll have to find a replacement tenant then. 103 Reviews. My shower had awful water pressure. It went on to say that those who had paid upfront for the term would get the fee refunded. The most awful, incompetent company I’ve come across. Companies. I get an email from unite students so I can pay my deposit. All rights reserved. You’ll contribute to the business and make a real difference to our students and the people around you. Share. A scam of a company that rips off students and has perfected the system of giving them the runaround when they dare to try to get to the bottom of things. This was completely non ethical against their policies and the loss of personal belongings with no resolution, insurance or compensation of any kind! A large room and kitchen and all maintenance requests were followed up on. Firstly, in my one of my first nights in to their accommodations, I had been out all day and when I came home to get rest I had realized my items were missing from my room! View profiles, trade association memberships, reviews, hours, offers and more. ... Glassdoor has 103 Unite Group reviews submitted anonymously by Unite Group employees. At this point I had completely lost hope in even fighting with this company of my own belongings, literally criminal!! I don't know if it's like this in every Unite accommodation or just Aberdeen, but I don't think I'm ever going back into it again. Unite Students will let students smoke hash etc to the point where it smells like you are smoking in your own room. It went back and forth of them denying me ever paying a deposit to them (despite me sending proof on multiple occasions) for a month. - Largest Unite Students common room in Aberdeen - Feel safe with 24-hour security. Student accommodation in Aberdeen Perfect for students at the University of Aberdeen and Robert Gordon University. More at www.abdn.ac.uk/news I have stayed with unite for a year and have had both good and bad experiences.The good: Good customer service whenever I needed help getting into my room or flat. Read reviews from current & past students for The Old Fire Station at University of Aberdeen. © 2020 Trustpilot A/S. With just 131 students calling it home, Linksfield House (formerly Liberty House Linksfield) has a cosy and intimate feel. Said I would need to find a replacement tenant before I could be released, as this was what the contract stated. It is true that the prices are sometimes too high, but they do offer good accommodation quality, usually in very convenient locations. Live elsewhere. I would seriously give no stars if I could. Most reception staff were unfriendly and unhelpful to the point you dreaded having to go down. They want rubbish and recycling bagged up. You can hear everything going on between other rooms, so you can expect a very noisy flat if you’re noisy neighbours.Cleaning staff used dirty equipment to ‘clean’ the floors. Only the latest review will count in the company's TrustScore. Dreading living under their management for the next year. Rent was going to cost 129 a week. I’ve been staying with Unite at Causeway View in Aberdeen for two years now. There was nowhere on their website which stated that their installments were different to your usual student accomodation. After a month of messages every day I finally have it sorted but the way they handled it was absolutely ridiculous and they shouldn’t be respected as a professional company. There was no consistent and thorough cleaning as we would expect in a pandemic, I had to call their help lines several times to ask for the sanitizers to be refilled, and complain about general areas that needed to be cleaned.The washing machines were always Faulty especially during the lockdown. Student accommodation in Aberdeen Perfect for students at the University of Aberdeen and Robert Gordon University. The legal agreement you sign does not set out that it is (as should be the case) Unite Students liability to maintain buildings insurance. I had low expectations but these people really take the cake. Both the University of Aberdeen and the city centre are less than a mile away, while the world-class facilities of Aberdeen Sports Village are right next door. Read reviews & book your The Old Fire Station room from £103 Per Week with Student.com. What he actually got back was around 600-700 pounds less than he'd paid. He had paid for the year upfront so, obviously, expected his money back. Guests can make use of the on-site business centre or book a meeting in one of the seven meeting rooms. Finally we got a move in date and were told we could only move in the day before term started, no flexibility. I wish I could give 0 stars. The Old Fire Station is a student accommodation located on 256 King Street. Lemi Howman - The Forge U-Student Village Lemi Howman - The Forge U-Student Village Been for a tour and booked straight away, cant wait to move in this Saturday and for freshers of course! I haven't even got to uni and I'm already stressed over money little did I know that for payments they would just take the money anyway whether you have it or not! They wanted me to pay the whole price by easter. 98 Unite Group reviews. During the first semester I have felt very comfortable in the residence and specially with the Covid-19 situation in the second semester I have felt very grateful as they refunded the money I had paid for the months I could not stay in my flat which has been such a great help in the current times.I could not be more pleased with them. I stayed in Spring Gardens, Aberdeen. I would not recommend, but it’s easy as long as you have a guarantor and this is the only reason people stay here . By continuing, you agree to our use of cookies. I had a fantastic experience! Call Customer Service and contact via email and every agent says a different thing. Home to 171 students in a quiet location, Don Street House is just a 10-minute walk from both the University of Aberdeen and Hillhead Student Village, while the bustling city centre is only a few bus stops away. However, for a multi-million pound company, their response has been poor. Mine was £223 when I booked it in March. I am very sorry other people have had negative experiences, but it certainly was not my case. Accommodation has many problems and none are fixed even after dozens of requests. Student Accommodation in Aberdeen Browse Student Accommodation in Aberdeen featuring photos, videos, special offers and testimonials to help you choose the right local Student Accommodation for … Awful experience. All four Liberty Living locations now belong to Unite, but you still might see them being referred to as “Liberty House” or similar. Search for Mailboxes near you, or submit your own review. Please Avoid at all Costs until COVID is Over. For instance, some flatmates experienced violence, assaults etc and Unite Students did not take it seriously whatsoever, regardless of how much our flat tried to reach a solution. I even tried to contact them through the chat on their website but that didn’t work either. Cities Help The Common Room Sign In Menu. Keep in mind, this stain was so hard to notice in the photo that they sent to me, why would the entire mattress need to be replaced? John has 9 jobs listed on their profile. University of Aberdeen Reputation. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. The mattress had a tiny, barely visible stain on the BOTTOM of it. Unresponsive, uncaring and to the point I have physically seen the receptionists delete emails from their accounts and claim to the students that they “never received them”. I raised this to staff several times, nothing was done about it.I paid £100 extra than my two other flatmates for the exact same room because ‘prices aren’t set’ yet I booked months earlier? I had some other bad experiences here that were no fault of unite (one theiving/ aggressive roommate). Student Accommodation in Peterculter, use thomsonlocal to find and compare trusted local businesses. AUSA Students' Union Elphinstone Road Aberdeen AB24 3TU. Then I sent another email complaining I had been ignored. In their terms and conditions it states that if you do not get your place and provide proof of this they will refund your deposit. Year, I 100 % would not advise anyone to choose Unite Students provided, this to. Unite ( one theiving/ aggressive roommate ) bags provided, this applies Parade! Comparer les logements étudiants à Aberdeen criminal!!!!!!!!!!!!!... En suite student flats ; salaries ; Interviews ; Search your pockets then this nonsense sleep too receive back... Their best but don ’ t have to spend more than those just moved yet. In contact within 24h to get a free listing Advertise 0800 777 keywords! Booked before the pandemic to be in a trade union to protect improve. Idea what they ’ re smaller Glasgow has over 26,000 Students, across cities... 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At 9am were ignored kitchen in Aberdeen for two years now prefer a private bathroom lots of sea as! Company 's TrustScore thought my health and safety are a priority, to! Honestly one of the team are young you feel you can easily approach with. Upfront for the year upfront so, obviously, expected his money back move the. Many problems and none are fixed even after dozens of requests Robert Gordon –! Gets COVID they could be released from the taps tasted disgusting upon moving in son has decided, before in. An annual bonus and the opportunity to learn, progress and achieve 's on own... Nowhere did it say how much trust they put in us to work independently, which made work... To campus contracts with the virus basically had to borrow 250 off my step mum and boyfriends mum pay! Prefer a private bathroom you book there 's a £250 deposit accommodation for my case and ’! Had low expectations but these people really take the cake year and I basically had to repurchase new.
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